Location: Peterhead
Duration: Permanent
Hours of Work: 40 hours per week, Monday - Friday 0800 - 1700
Reporting to the Warehouse Manager, you will act as the primary client focal point for both onshore and offshore users, ensuring all issues and queries are responded to promptly, professionally, and accurately.
You will develop and maintain strong working relationships with client contacts, supporting the efficient coordination of all materials movement and storage activities in accordance with agreed procedures, operational requirements, and company standards. Key duties include:
- Manage inventory activities including work orders, stock movements, returns, repair items, and scrap disposals.
- Coordinate shipments in line with sailing schedules, arranging transportation, inspection, repair, and relocation of inventory as required.
- Maintain accurate stock records and material movements within Company and Client ERP systems, including stock counts and discrepancy investigations.
- Provide operational and analytical support to meet business and client requirements.
- Maintain high housekeeping and safety standards across the site, ensuring clear segregation between personnel and plant equipment.
- Promote safe working practices and support the safe, efficient, and cost-effective delivery of all site operations.
- Assist with SID/AIR investigations and support shipment preparation activities in line with agreed procedures.
- Act as a Subject Matter Expert (SME) for key operational processes and deputise for the Team Leader when required.
- Promote a positive safety culture through LiveSafe Interventions (LSIs) and proactive safety behaviours.
- Undertake additional duties as required in line with training and competency assessments.
Minimum Competencies (Skills, Knowledge and Behaviours)
- Builds and maintains positive working relationships across all levels of the organisation and with clients.
- Demonstrates effective time management and the ability to prioritise workloads efficiently.
- IT literate, with experience using operational and business systems.
- Solutions-focused, with strong planning, organisational, and numerical skills, alongside excellent attention to detail.
- Able to work effectively in a fast-paced environment, adapting to changing priorities and emergency situations while maintaining high standards under pressure.
- Self-motivated and committed to delivering high standards of performance and customer service, with a focus on continuous improvement and innovation.
- Strong interpersonal and communication skills, both written and verbal.
- Good understanding of Health and Safety legislation and safe working practices.
Minimum Qualifications
Standard Grades/ National 5 (or equivalent)
Current Forklift License
Dangerous Goods by Sea (IMDG)
Dangerous goods by Air (IATA)
Desirable Qualifications/Competencies
Previous SAP experience